Technical Support Specialist

Brampton, ON

Family Ministries



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Technical Support Specialist


40 Holtby Ave Unit #3A
Brampton, ON L6X 2M1

Gabrielle Charles, Office Manager (Ad Interim)


20-30 hrs/wk (tbc)
May 2023 – exact dates tbc
Oct 2023 – exact dates tbc
2 (Two)
Cover Letter-Yes, References-Yes, Transcript-No, Car-No

Company Profile

Kingdom House Christian Centre, a place where relationships are valued and people are important. We are a non-profit charitable organization that provides programs & services for all ages and stages in our multicultural physical & digital community.

Job Duties & Responsibilities

The Technical Support Specialist provides a single point of contact or first entry point for all IT Support requests from KHCC employees. Providing exceptional client care through support and maintenance of KHCC’s network, desktop, laptop, telecommunication and mobile environments.

The successful candidate will need to be thorough, organized and be able to manage time effectively in a unique and ecofriendly manner. Support will be required via the various channels: email, telephone, remote and/ or onsite. Responsibilities include all aspects of IT support affiliated with break / fix issues, process improvement, service requests related to network, communications, desktops/ laptops, applications, and print support.

Skills & Qualifications

  • Strong desire to learn along with professional drive. 

  • Enrolled in a College diploma or University degree in the field of Information Technology
    (Must have). 

  • Technical Knowledge of Windows 10, Apple macOS, iOS, and Android (Must have).

  • Technical and Functional knowledge of CompTIA A+ (Nice to have).

  • Knowledge of networking technologies and terminologies.

  • Functional knowledge of Google Workspace and/or office 365.

  • Strong verbal, interpersonal, written and communication skills.

  • Technical knowledge of printing devices (USB/Wi-Fi Printers, MFPs, Scanners).

  • Knowledge in Asset Management/Inventory.


Additional Information

Apply to:
Include resume & cover letter
Deadline to apply – April 2nd, 2023 – midnight

Guidelines for Employment Eligibility

  Be between 15 and 30 years of age at the start of the employment

  ​Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment

  ​Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

  (International students are not eligible)