Position Profile / Employment Information

Job Title:	Information Technology (IT) Specialist
Company:	Kingdom House Christian Centre
Contact Info:	(905) 459-5422
Job Location:	40 Holtby Ave. U-3A, Brampton, ON
Contact Name:	Gabrielle Charles, Office Manager
Salary / Hours:	$17.50/hr, 35 hrs/wk
Start & End Date:	June – Sept. 2025 – exact dates tbc
Work Hours:	Varies
Positions Required:	1 (One)
Requirements:	Cover Letter-Yes, References-Yes, Transcript-No, Car-No

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Company Profile

Kingdom House Christian Centre is a place where relationships are valued and people are important. We are a non-profit charitable organization that provides programs & services for all ages and stages in our multicultural physical & digital community.

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Job Duties & Responsibilities

• Identify and escalate priority incidents or requests in a timely manner.

• Responsible for handling issues through to resolution as well as follow-up communication with the end user.

• Coordinate with external vendors for issues or requests logged.

• Support mobile devices/tablets, including set up, maintenance, and troubleshooting.

• Overall end-user hardware and or software installations, additions, changes, configuration, testing, maintenance, monitoring, and troubleshooting.

• Provide end-user troubleshooting and support for software and hardware.

• System/Application account creation/deletion/change/general maintenance.

• Organize daily workload and efficiently manage requests and issues logged.

• Liaise with other IT members on technical issues, responsible for related follow-up, and provide timely updates on assigned tasks.

• Documenting standard operating procedures (SOP) and performing updates and system configuration changes.

• Installing, supporting, and managing desktops as well as analyzing logs and identifying root cause issues with systems.

• Support the rollout of new digital technologies.

• Performs other duties or projects as assigned.

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Skills & Qualifications

• Enrolled in a College diploma or University degree in the field of Information Technology (Nice to have).

• Technical Knowledge of Windows 10, Apple macOS, iOS, and Android (Nice to have).

• Technical and Functional knowledge of CompTIA A+ (Nice to have).

• Knowledge of networking technologies and terminologies.

• Functional knowledge of Google Workspace and/or Office 365.

• Strong verbal, interpersonal, written, and communication skills.

• Technical knowledge of printing devices (USB/Wi-Fi Printers, MFPs, Scanners).

• Knowledge in Inventory Management.

IT Specialist Job Poster

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Applicant Details

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First Name *

Last Name *

Email Address *

Phone # *0 / 10

Date of Birth *

Applicant Qualifications

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Knowledge or experience with Google Workspace or Office 365? *Please select an option● MenuNoYes

Knowledge in Asset Management? *Please select an option● MenuNoYes

End-user software & hardware support experience? *Please select an option● MenuNoYes

Yrs. of Experience *Please select an option● Menu3 Months6 Months1 Year18 Months2+ Years5+ Years10+ Years15+ Years20+ Years

Applicant Experience

Describe your Experiences *0 / 250

Applicant Cover Letter & Resume

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Upload Resume/CV *

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Disclaimer

Thank you very much for taking the time to apply for this position. Please be advised that by submitting your credentials for this position in no way indicates that you will be hired for this position. All applications will be reviewed by our Office Management team, and only selected applicants will be contacted for further communications.

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